Microcat EPC is now fully mobile, which means that genuine OEM parts data can be accessed on tablets anywhere, anytime through Wi-Fi or with cell service.
Microcat Pro makes it easy for your teams to find the exact parts they need, helping to reduce mistakes and keeping your customers happy. With accurate, up-to-date, genuine OEM data, your teams can be confident that every parts order is spot-on.
Not only does this save time, but it also boosts parts sales efficiency and profitability. Plus, using genuine parts builds trust with your customers, ensuring they keep coming back to you for reliable, hassle-free vehicle servicing.
Enable technicians to resolve repair parts queries faster when using Microcat Pro beside the vehicle, instead of walking back and forth to the Parts department. On average, technician teams reported saving up to 5 hours per week by having access to an EPC in their bay.
Technicians are also empowered to self-serve by viewing EPC illustrations in their service bay, instead of needing to refer every job to the Parts Department.
Front counter staff can accurately identify the customer’s vehicle and parts information, check pricing, and email quotes on-the-go. Microcat Pro avoids lengthy waiting times for customers and drives a more efficient workflow process at the front counter.
Microcat Pro provides access to a vast, up-to-date database of OEM parts across multiple brands and models, ensuring accuracy in parts identification.
Search for parts using a vehicle’s VIN. This feature ensures that users can quickly locate parts specific to a particular vehicle make/model.
Users can create, save, and send customized parts orders directly from the platform, simplifying the parts ordering process and making it more efficient.
A new user interface has been completely optimized for tablet devices to make it a user-friendly, streamlined workflow for your teams – including larger illustrations and touch-enabled design.
Provide a convenient and transparent customer experience by exchanging photos of parts and sharing information, illustrations, and quotes.
*Microcat Messenger is an add-on solution that can be purchased separately.
Microcat Pro integrates seamlessly with several leading dealer management systems, enabling easy transfer of parts information and orders without needing to manually input data, reducing the chance of errors.
For more information on how to Microcat Pro can support your dealership, please complete the form below and our Sales Team will get in touch: